We offer a 1-year limited warranty for parts and labour for major components, not including damage from collisions, excess water, reckless driving. We also offer in-house servicing for any work not covered by our warranty.

Pick-Up & Shipping

We offer FREE shipping locally within Calgary as well as FREE in-store pickup. 

We ship our scooters anywhere within Calgary and the surrounding areas.  

Portal scooters are available for retail at a store in Cross Iron Mills Mall. 261055 Crossiron Blvd, Alberta T4A 0G3. 


At Portal, we’ve designed our scooters to include several features to maximize the safety of the vehicles, including dual braking systems, headlights and reflectors, safety bell, handlebars, and more. We recommend wearing a helmet while you ride to increase personal safety. We also test each unit in Canada to ensure its optimal running condition.
E-scooters have become popular in many cities around the world. In places where scooter rental or ride-sharing programs exist, users must be at least 18 years of age. However, there is no minimum age limit for Portal e-scooters, though we recommend riders under 18 years of age do so with supervision.
There is no special license or qualification to ride an electric scooter.
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